Terms of Service

Application of Terms and Conditions

OnceCubit Co., Ltd. (“the Company”) sets out the Terms and Conditions (“Terms”) regarding the provision of the UCSS service (“Service”) and the application developed by the Company (“Application”) as follows.

Unless otherwise specified, “site,” “website,” “service,” and “plan” in the Terms include all hardware, software, applications, and network resources required to provide the Company’s website or all sites and services released by the Company.

The Terms are associated with the Privacy Policy, and by agreeing to the Terms, users agree to the Privacy Policy (“Agreement”).

1. Approval

The Agreement, pursuant to the Terms, is made when a user successfully completes a payment. By applying to the Service, users agree to abide by the Terms and Privacy Policy, and agree to all conditions of the Terms.

If a user forms an agreement on behalf of an employer or other organization or company, the user guarantees that the employer, organization, or company agrees to the Terms, and the contractor agrees to the Agreement.

By applying to the Service, the user guarantees that they are 18 years of age or older; they are of the legal age of adulthood in their place of residence, or country or region where the Service is to be used; the registered company is a valid corporate body; and the registered information is accurate.

Users shall not register if they do not agree to part of the Terms or the Privacy Policy. The Company shall provide the Service only if a user agrees to the entire Terms and Privacy Policy.

2. Amendment of Terms

The Company may amend the Terms without prior notice to users. The revised Terms shall be effective starting at the time of release on the website. By using the Service after the Terms are revised, users agree to the revised Terms. The updated terms and conditions shall prevail, and the terms and conditions before revision shall not be legally binding.

The latest Terms are released on the website, and users may confirm the Terms at any time. Users shall acknowledge and agree that they shall regularly confirm the Terms. Significant revisions to the Terms will be notified on the website, through email, etc.

3. Subscription

The Service may be used when an account is registered from the site or application. By making payments to the Service, users agree to become subscription subscribers (“Subscriber”).

Subscription plans and fees may be confirmed on the site. The Company reserves the right to revise subscription fees at any time with prior notice on the site, through email, etc. Fee revisions have no effect on the current subscription period and become effective at the time of subscription renewal.

If a user’s payment method is supported, subscriptions will be automatically renewed on the appointed date of the service. The regular renewal period shall be the same as the original payment period. Users may suspend automatic renewal after logging in to their account at any time.

If a user’s payment method does not support automatic renewal, an invoice will be sent to the user a few days prior to the appointed date, and the plan period will be renewed when payment is settled.

4. Refund and Cancellation Policy

This Service is a subscription-based offering that temporarily grants a software license and provides a certain amount of data transmission over a specified period. It possesses characteristics akin to digital content. After subscribing, you can check your data usage status at any time.

Service Cancellation

If you stop the automatic renewal (cancel the Service) from within your account settings, the contract for that Service will end on its due date. If you have multiple Services, the overall contract ends on the due date of the last Service canceled. You remain responsible for any payment fees and Service fees incurred prior to cancellation.

Changes to Service Details

If changes to your data allowance or plan result in a difference in fees, the difference will be credited to your account as a deposit (“credit”). No refunds for such differences will be issued by any means other than credits. For details on how credits are handled, please refer to Article 5 of these Terms.

Refund Policy

This Service involves the temporary granting of a software license and allocation of data transmission resources, making it essentially digital content. Once usage has begun, it is virtually impossible to resell or restore the Service to its original unused state.

In the following circumstances, we will consider the Service “in use” and shall make no refunds whatsoever for subscription fees covering the Service period (including any remaining term):

  1. If data usage exceeds 1KB in total
  2. If at least one connection log to our servers is confirmed

Once you begin using the Service, we allocate server resources and provide you with a software license and a dedicated connection feature. Even minimal usage makes it technically and operationally impossible to revert the Service to its initial, unused state.

Therefore, even if the consumed data or connection logs are minimal, we will deem that you have received the Service, and any fees covering the relevant usage period are non-refundable.

Refund Conditions

If you are in an unused state (with 0KB data usage and no connection logs) and it has been seven (7) days or fewer since your payment was completed, you may request a refund in accordance with this Refund Policy.

For certain payment methods that do not support partial refunds, refunds may be issued as credits (points) or through another method designated by us. All refunds are processed based on USD value and may differ from the originally paid amount.

In exceptional circumstances (e.g., if you request a refund for personal reasons), any transaction fees incurred at the time of payment may be deducted as actual expenses.

Specific Situations

No refunds will be issued under any circumstances, regardless of the Service’s status, in the following cases:

  • The service cannot be used due to device changes (including applications and operation systems), Internet environment, utilization area, etc.
  • The user is dissatisfied with download and upload speed, delays related to communication, or software
  • The user cannot view certain websites or video streaming sites
  • The intellectual property rights, privacy, or public rights of a third party are infringed or violated
  • Images, videos, text, or codes that are deemed illegal or high-risk are posted, released, or distributed at the place of use
  • The Company suspends the service
  • The service is suspended due to policies or technical factors by governments, public institutions, or other business operators
  • Data traffic or plans are changed in a way that damages the Company
  • The user violates the Terms
  • An investigation or suit is received from the police or a monitoring agency

5. Credits (Points)

We may grant credits to your account only when you meet specific conditions designated by us or when we determine such allocation is appropriate. You may check your credit balance at any time by logging into your account.

Use of Credits

You may apply credits toward payments for paid features, content, or Service fees within our platform, either partially or in full.

Under no circumstances may credits be transferred, loaned, or sold to other users.

Expiration of Credits

Unless otherwise specified by us, credits may have an expiration date. The default expiration date is when your account is suspended or deleted.

Any unused credits expire automatically once their validity period ends, and you will no longer be able to use them. We may provide a notification to you when credits are nearing expiration; however, regardless of whether we provide such notice, it is your responsibility to manage your own credits and ensure their timely use.

Refunds and Cash Conversions Not Permitted

Credits are not refundable in the form of cash under any circumstances.

Moreover, credits cannot be exchanged or converted into cash or any other payment method or electronic money.

These same rules apply to any credits (points) we issue during campaigns or other special promotions. No refunds or cash conversions will be granted.

Restrictions on Credits

If it is found that you acquired credits through unlawful or fraudulent means, we reserve the right to immediately invalidate those credits and take measures against you, such as suspending your account or seeking compensation for damages.

When we have reasonable grounds to do so, we may change or terminate the conditions for granting and using credits, and you hereby agree to such changes in advance.

When the Service Ends

If we decide to terminate all or part of the Service, we will handle any remaining, unused credits according to a method separately determined by us.

Notwithstanding the above, if we must terminate the Service immediately due to unavoidable circumstances, any unused credits you hold may also expire. Except where the cause is attributable to our own fault, we bear no responsibility to refund or compensate you for such expired credits.

6. Chargebacks

The Company reserves the right to suspend the service without prior notice if it receives a chargeback notice. Contacting a bank or credit or debit card issuer and refusing, canceling, or objecting to any payment related to the use of the service is referred to as a “chargeback,” and such actions shall be deemed as violations of the payment obligation pursuant to the Terms.

The Company reserves the right to object to a received chargeback related to a user’s account. If the Company deems the chargeback claim to have bad intentions, the user’s account may be deleted, and measures may be taken to limit future access.

7. Acceptable Use Policy

The Service may be used by users around the world. Users shall be responsible for decisions regarding compliance with applicable laws and regulations for the use of the service, and comply with such laws and regulations.

To prevent the abuse of the service, the Company reserves the right to take appropriate measures if the account is signed up or the service is used in violation of the Terms. If a use of the service is deemed as abusive, or an investigation is received from the police or a monitoring agency, the Account and service conducting prohibited activities may be deleted without prior notice, and legal measures defined by law may be taken.

Users agree not to conduct any of the following actions when using the Service.

  • Using the Service to transmit or send unauthorized advertisements or content (spam mail, etc.)
  • Uploading, downloading, posting, replicating, or distributing content with ownership, or content that is protected by copyright, intellectual property rights, etc., without permission
  • Using file sharing/exchange software, P2P software (including BT), etc., that may infringe on the rights of others
  • Any illegal behavior, or activities that violate any laws, in the countries or regions of the user’s connection source and destination
  • Allowing the use of the Service to a third party not entitled to use the Service
  • Using software with a high communication load on the Company’s hardware, such as mining bitcoin, etc.
  • Using the service as an access point for TOR, etc., or for illegal hacking
  • Activities including causing abnormal data traffic through server scanning, programming, etc.
  • Viewing or distributing child pornography, or any actions related thereof
  • Replicating, revising, altering, modifying, or adapting the Application
  • Creating an account, etc., without the intention of making a purchase
  • Making provocative or derogatory statements toward the Company’s support team or employees
  • Using the Service for purposes that are not legal
  • Purchasing services with fraudulent payment
  • Creating multiple accounts and purchasing services by the same individual without reasonable reason
  • Registering for this service or undergoing identity verification with false information
  • Exposing detailed investigation results of the server publicly

8. Fair Use Policy (FUP)

This Fair Use Policy (hereinafter referred to as “FUP”) is designed to ensure that all users can use our internet services fairly and comfortably. This policy applies to all individual internet plans provided by our company. Business plans and certain contract plans are excluded.

Data Usage Limits

Users agree to the following restrictions if their data usage exceeds the specified limits set for each service within the period from the service start date to the due date or data renewal date:

  • Speed Limit: If the data usage exceeds the specified limit set for each service, the connection speed will be limited to 5Mbps or less.
  • Temporary Server Suspension: If the data usage exceeds the specified limit set for each service, access to certain servers will be restricted.

Notifications

Notifications will be sent via email when data usage reaches 90% and 100% of the specified limit.

Usage Restrictions

Based on this policy, our company reserves the right to monitor user data communication and limit connection speeds as necessary. This is a measure to maintain the healthy operation of the entire network.

9. License

Granting of Licenses

Under the condition that users abide by the Terms, the Company grants users a limited license to download and use the Service. This license is revocable, and sublicenses and monopolization are prohibited.

Alteration, distribution to unauthorized parties, reverse engineering, security code destruction, and other methods of use of licenses, through methods not permitted in the Terms, are strictly prohibited. Unless explicitly agreed to by the Company, the use and alteration of materials subject to the Company’s intellectual rights are prohibited.

Account Management

Customers agree to keep their account information (username, password, etc.) confidential and not to allow third parties to use their account.

Customers are prohibited from transferring, redistributing, or reselling their account to third parties. If customers transfer, redistribute, or resell their account, we reserve the right to suspend or delete their account.

10. Affiliate Program

Users may apply for the affiliate program from their accounts. By enabling affiliate, or when affiliate program applications are approved, users agree to the Terms, the Company’s Privacy Policy, and the Affiliate Terms and Conditions.

11. Disclaimer

The Company does not guarantee the integrity, accuracy, certainty, usability, etc., of any information or data obtained through the Service.

Connectivity to the Company’s server and communication quality depends largely on a user’s device and connection. The Company assumes no liability for any issue arising from suspension, delays, or discontinuation of the system, loss of data, etc., in regard to communication or computer failures.

The Service may be used from various third-party applications (“Third-Party Applications”). The Company does not guarantee the availability, compatibility, functionality, etc., of any Third-Party Applications, and assumes no liability for issues arising from Third-Party Applications.

The Company does not guarantee the support of the Application for all user devices. The application may not function correctly depending on the device, even if it uses a recommended OS version. The Company assumes no liability for losses due to errors of the Application, difficulties caused by the behavior of the Application (including errors and deviations of displayed information), effects of the Application on the device, and the inability of a user to use the Application correctly; losses due to data loss; and any other losses.

The Company may provide links to third-party content and websites as reference material. The Company assumes no liability for issues or damage arising from the availability, reliability, and reference of such content.

We hold the customer fully responsible for any damages resulting from the misuse of their account. Even if the customer’s account is used improperly, we shall not bear any responsibility.

The Company reserves the right to investigate matters that are deemed a violation of the Terms. The Company may delete, block, filter, or limit material and information that explicitly violates, or is deemed a violation of, the Terms. These rights include the right to delete a user’s account or plan, and the right to take legal measures.

The Service provided by the Company is not intended for use by users residing in the Republic of Korea; therefore, users acknowledge that the e-commerce laws of the Republic of Korea are not applicable.

12. Limitation of Liability

The Company assumes no liability for any losses or damages, for Subscribers or any other individual, arising from the following cases.

  • Failure or suspension of the service
  • Other causes relating to the access, or inability to access, the site or content
  • Actions, or failure to act, concerning the ability of users to use the Service or the data it contains
  • A case where a user transfers or lends an account to a third party
  • A case where a user fails to abide by the Terms
  • Unauthorized access or alteration of user data or transmitted information, regardless of whether the circumstances of the cause were under the management of the Service, the Application, Third Party Applications, a third-party website mentioned by the Company, or a third-party vendor providing support.

The Company and employees, part-time employees, board members, subsidiaries, partner companies, and affiliates of the Company assume no liability for any losses or damages arising directly, indirectly, incidentally, or consequently.

13. Jurisdiction

By accepting the Terms and using the Service, users and the Company agree to exclusive jurisdiction of courts of the Republic of Korea or district courts of the Republic of Korea, depending on the claim amount, in the first instance for any disputes arising out of or in connection with the Terms.

Revision Date: 27th March 2025