UCSS for Mac

Table of Contents

No special settings are required. Simply enter your account login information, and you’ll be ready to use the app immediately.

App Setup

  1. Log into Your UCSS Account
  2. From the menu bar, select ‘Support’ → ‘Downloads’ → ‘macOS Apps’ → ‘UCSS for Mac’ to download the application.
  3. Open the downloaded dmg file and follow the instructions displayed to move the app to the Applications folder
  4. Open the app within the Applications folder, enter your UCSS account email address and password, and click ‘Login’
  5. When prompted, enter your device’s password to grant network-related permissions

Do not open the app directly from the disk image file (dmg file). Always move it to the Applications folder before use. Opening the app directly from the dmg file can result in insufficient permissions and may prevent it from functioning properly.

How to Use App

Toggle the switch in the middle of the app’s home screen to turn it on or off, and change the server by selecting a server name from the list at the bottom of the home screen.

Open the menu by clicking the icon in the top left corner and perform the following operations.

Mode

You can change communication rules from two different modes. If your purpose is for gaming or enhancing security, please use the ‘Global’ mode.

  • Global → All traffic through the UCSS server
  • Smart Routing → All traffic through the UCSS server except Mainland IP (bypass Mainland IP)
  • Web Browser → Works primarily in browsers. Communicating without imposing a heavy load on the CPU

Proxy Share

Devices within the same Wi-Fi environment can communicate with each other via the UCSS app. For more details, please refer to this.

Your Services

You can check the remaining data allowance and expiry dates, switch plans, and log out.

The data usage shown in “Your Services” is not in real time. Update timing may vary depending on network conditions. For real-time usage, please log in to your account and go to the relevant service → “Service Details”.

Troubleshooting

If you are unable to connect or if the app does not start correctly, please check the following.

  • Grant Permissions at First Login: This permission is essential. If it has not been granted, you will need to reinstall the app.
  • App Launch Location: Ensure that the UCSS app is not running from a location other than the ‘Applications’ folder. Please move the UCSS app to the ‘Applications’ folder before launching.
  • Administrator Rights: Go to ‘System Preferences’ → ‘Privacy & Security’, scroll down to the bottom and click ‘Details…’ → Turn off ‘Require an administrator password to access system-wide settings’. If this is on, you will not be able to start the VPN.

Note

  • We continuously update the servers and applications according to local conditions. Please check for the latest information through our official X account.

Contact Us

You can access AI support in English via the chat button at the bottom right of the screen.

If you cannot find the answer in the setup guide, FAQs, or AI support, please contact our support team.

Contact Support Team